Privacy Policy

HelloGov, LLC. is fully committed to protecting the privacy of our clients and partners. Our Privacy Policy sets out how we collect, use, and share information that identifies you (or associated with you) and the choices you have.

By setting up an account with us or using and accessing the HelloGov website, applications, and platforms (the “Services”), you consent to the use of your information as described in this Privacy Policy.

What information does HelloGov collect?

The information we gather from our users/customers enables us to personalize and enhance our services, improve the quality of our user experience, and allows our users/customers to set up accounts that can be used to interact with other users/customers and services. We collect the following types of information:

Personal Information including but not limited to your name, your username, account information, company name, company role/position, phone number, email address, zip code, information you supply regarding your personal preferences, and non-identifying information that you provide as part of registration and the administration and personalization of your company’s profile on HelloGov’s website and services.

How does HelloGov use cookies?

HelloGov’s site, application, services use "cookies" to collect information. A cookie is a small data file that is sent to your mobile device or personal computer for record-keeping. We use these cookies to save your login information for future logins to HelloGov services and enable certain features of the HelloGov services to better understand your interactions with our application and website and to monitor usage and HelloGov website and application traffic to ensure optimal user performance. When you log off from HelloGov’s website or application and close your browser, the session cookies are deleted from your personal computer and mobile device. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the HelloGov services.

How can you delete or change information?

All HelloGov users/customers may review, update, correct or delete their personal information in their account by contacting us or by editing such profile via the website and applications. We use commercially reasonable efforts to honor your request. We may retain an archived copy of your information as required by law or for legitimate business purposes. You can always opt not to disclose information. If you do not wish to receive email or other mail from us, please email us at privacy@HelloGov.me

How do we share your information?

We do not provide third parties, third party websites of our partner networks and affiliates with any information of our users/customers and services.

How is your information transferred?

Your information is never transferred to and stored on servers outside of the United States or its governmental jurisdiction. If you are located outside the United States and choose to provide information to us, HelloGov transfers personal information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to the transfer

How do we handle information security?

We may make legally required disclosures of any breach of information security, confidentiality, or integrity of your unencrypted electronically stored personal information to ensure the integrity of our services and systems.

How can you contact us?

If you have any questions about our Privacy policy described herein, please contact us at support@hellogov.us